InfoTrax Insights

Scott Smith

Scott Smith is President of InfoTrax, a software and consulting company in the direct sales multi level marketing industry. Scott has over two decades of experience in executive management of information technology and network marketing. He has worked as senior vice president, global CIO and general manager of a large network marketing company. Scott holds a Bachelor of Science degree in Organizational Behavior and a Master of Business Administration degree from Brigham Young University.
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Recent Posts

We Love Our Clients So Much That We Watch Them in Real-Time on TV All Day Every Day.

Posted by Scott Smith on Aug 16, 2017 1:36:09 PM

A big part of the culture at InfoTrax includes keeping a close eye on the load and performance of our clients’ systems using the Client System Dashboard. As you walk around the office, you see big screen TVs on many of the walls showing color-coded, real-time health checks of our clients’ systems, our critical servers and services, and even the performance of third-party systems that our clients rely on. Our staff monitors this information in our NOC, online, and with automated alerting as well as on the large wall monitors mounted in secure areas throughout our buildings. The Client System Dashboard keeps all of our staff focused on the top priority of system availability and performance. And of course, our support staff is trained on what to do at the first hint of any problem in any part of the critical systems our clients rely on.

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Topics: direct selling software innovation, we love our clients, client system board, real-time system data, real-time technology

ABOUT US 

Breaking in and then achieving success in the direct selling market can be challenging, so we want to share what we’ve learned in our twenty years of innovating for the direct selling industry. Learn about new trends and keep up with the insider information that has helped countless businesses scale up and reach their potential.

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